Connect Marketing, Inc. ("Connect Marketing," "we," "us" or "our") operates the Connect Marketing website. This statement explains how we handle personal information collected through the website and related business inquiries, and how you can contact us about your information. Personal information means information that identifies you or can reasonably be linked to you.
Information we collect
Information you provide
When you contact us through this website, we collect the information you submit. Our contact form asks for your first and last name, work email address, company name and message. You may also provide a phone number and select the service or topic you would like to discuss. Required and optional fields are identified on the form.
We also receive information you choose to share when you email or call us, request information or discuss a potential project. Please do not submit passwords, payment details, confidential client information or other sensitive information through the contact form.
Information associated with a website visit
Our website and the providers that help deliver it may receive technical information, such as your IP address, browser and device information, the page requested, the referring website, and the date and time of a request. This information helps deliver the website, identify technical problems and protect against misuse.
How we use information
We use contact information and the details you provide to respond to your inquiry, discuss your business needs, provide requested information and communicate about our services. We also use information as needed to operate and improve our website, maintain business records, address technical or security issues and meet applicable legal obligations.
We may send relevant company news or marketing communications where permitted by law and consistent with your choices. Where consent is required, we obtain it before sending those communications. You may stop marketing emails by using the unsubscribe instructions in the message or contacting us. This does not prevent us from responding to a request you have made or sending necessary service-related communications.
Cookies, browser storage and website technologies
Cookies and similar technologies can store information in a browser. The contact form uses temporary browser session storage to help display the appropriate confirmation after a successful submission. That entry records a submission timestamp, not the contents of your message or your contact details, and the confirmation page removes it after reading it.
The website loads its typeface through Google Fonts. Your browser connects to Google's servers to request the font files, which means Google receives your IP address and associated request information. Google's description of its font service states that it does not use this information to create advertising profiles.
Cookie choices and consent management
We use CookieYes to display our cookie banner, remember your choices and communicate them to our tracking tools. You can accept optional cookies, reject them or choose categories. Necessary technologies support functions such as remembering your choice and processing an inquiry. You do not need to accept optional analytics cookies to contact us.
Our optional analytics tools are configured to start only after you allow analytics cookies. You can reopen your preferences using the cookie/privacy button on the website or the Cookie Settings control below. Read the CookieYes Privacy Policy (opens a new tab) for information about its processing.
Google Analytics and Google Tag Manager
We use Google Analytics 4 to understand which pages people visit, how they reach our website and how they interact with it. With analytics permission, Google receives information such as page addresses, interactions, browser and device details, and cookie identifiers. Google also receives your IP address and may use it to estimate approximate location. Its handling of IP addresses and other information depends on the applicable region and service settings.
Google Tag Manager manages the tracking tags used on our website. Our Analytics configuration is not intended to collect the names, email addresses, phone numbers or messages entered in the contact form. Learn more about how Google uses information from websites that use its services (opens a new tab).
Microsoft Clarity
With analytics permission, we use Microsoft Clarity to understand how visitors interact with our pages and to improve the website. Clarity provides heatmaps and session replays based on page content, clicks, scrolling and other interactions, along with technical information about the browser and device. It uses cookies and similar technologies. Session replay reconstructs activity within our website; it is not a recording of your desktop or other applications.
We configure masking to hide contact-form contents from Clarity recordings. Masking does not make all browsing activity anonymous. Microsoft receives the collected usage data and explains its processing, including service improvement, security and advertising-related uses, in the Microsoft Privacy Statement (opens a new tab).
Browser controls
You can manage cookies and browser storage through your browser settings. Blocking or clearing certain technologies may affect website features. These settings do not prevent all information, such as the IP address needed to deliver a page or font, from being transmitted.
Legal basis where the GDPR applies
Where the General Data Protection Regulation applies to our processing, the legal basis depends on the information and the reason for using it. This may include taking steps at your request before entering into a contract, performing a contract with you, complying with legal obligations or relying on your consent.
We may also rely on legitimate interests, such as responding to business inquiries, maintaining business relationships and operating, protecting and improving our website, where those interests are not overridden by your rights and interests. When we rely on consent, you may withdraw it at any time.
How long we retain information
We retain personal information only for as long as needed for the purposes described in this statement, including responding to inquiries, maintaining an ongoing business relationship, meeting legal obligations, resolving disputes and enforcing agreements.
The appropriate retention period depends on the information involved, the reason it was collected, whether we have an ongoing relationship with you and any applicable recordkeeping requirements. These retention criteria apply to information held in our form records and related business communications.
International processing
Information submitted to us may be processed in the United States and in other countries where our service providers operate. Privacy laws in those countries may differ from the laws where you live.
Where applicable law requires safeguards for an international transfer, we use the safeguards required for that transfer. You may contact us for information about the safeguards relevant to your personal information. Sending us a message or using this website does not, by itself, constitute consent to an international transfer where a separate legal basis or safeguard is required.
How we protect information
We seek to use reasonable safeguards appropriate to the information we handle to reduce the risk of unauthorized access, loss or misuse. No website, internet transmission or electronic storage system can be guaranteed to be completely secure.
Your choices and privacy requests
You can review or withdraw your optional cookie choices through CookieYes without submitting a privacy request or contacting us. This does not undo processing that occurred before you changed your choice.
You can choose not to submit information through the website. Without the information needed to understand and respond to your inquiry, we may be unable to provide the assistance you request.
Depending on your location and the law that applies, you may have rights to access or receive a copy of your personal information, correct inaccurate information, request deletion, restrict or object to certain processing, or receive information in a portable format. You may also have rights to opt out of certain processing, including targeted advertising or the sale or sharing of personal information, where those rights apply.
Where we rely on consent, you can withdraw it without affecting the lawfulness of processing carried out before withdrawal. You may also have the right to complain to the privacy or data protection authority responsible for your jurisdiction.
To make a privacy request, email info@connectmarketing.com or call 800-455-8855. You do not need to create an account. We may request information reasonably necessary to verify your identity where verification is required. We will handle requests in accordance with applicable law, including any relevant exceptions and response deadlines.
Links to other websites and social platforms
This website includes links to other websites and to our profiles on LinkedIn, X, Facebook and YouTube. When you follow one of these links, the other site's privacy practices apply to information it collects.
We do not control those websites or platforms. Please review their privacy notices before providing information or interacting with their services.
Children's privacy
Our website is intended for business audiences and is not directed to people under 18. We do not knowingly collect personal information from anyone under 18. A parent or guardian who believes a child has provided personal information to us should contact us so we can investigate and take appropriate steps to remove it.
Changes to this statement
We may revise this statement as our website, services or practices change. We will post the updated statement here and update the "Last updated" date above. Before a change takes effect, we will provide notice by email or through a prominent notice on the website. Please review this page periodically.
Contact us
For questions about this statement or the handling of your personal information, contact Connect Marketing, Inc.
Email: info@connectmarketing.com
Phone: 800-455-8855
Website: Contact form